Last updated: 8 July 2026
Website use
You’re welcome to browse this website for information about contract advice, employment support, family law guidance, wills and probate, lasting powers of attorney, and dispute resolution. But the site is for general information first. It doesn’t create a solicitor-client relationship just because you’ve read it, clicked around, or emailed us. Why does that matter? Because legal advice needs facts, instructions, and a proper conflict check before anything becomes formal.
We try to keep the content accurate and current, yet law changes and every matter has its own details. Don’t rely on a page alone if your deadlines are tight or your rights may be affected.
Engaging us for legal services
When you ask ClockworkQuill Legal to act for you, we’ll confirm the scope of work, the fee basis, and any important limits in writing. That may be a fixed-fee arrangement, an hourly rate, or a limited piece of drafting or review. Sound straightforward? It is meant to be.
We’ll only start once we’ve accepted instructions and any required checks are complete. If a matter changes shape halfway through, we may need to update the scope. That keeps expectations honest.
Document support
Drafting and review work is based on the information you provide, so accuracy matters from the first draft.
Advice by email or call
We’ll explain legal options in plain English, then set out the next step you can actually use.
Scope boundaries
If you want court representation, negotiation support, or limited advice only, we’ll be clear about what’s included.
Your responsibilities
You agree to give us complete and truthful information, respond in reasonable time, and let us know if anything important changes. Missing facts can derail a claim or make a document unsafe. Wouldn’t you want the full picture before signing anything?
- Check documents carefully before approving or signing them.
- Keep copies of correspondence, forms, and deadlines.
- Use our website lawfully and don’t interfere with its operation.
- Tell us promptly if there’s a conflict, complaint, or concern.
Fees, invoices, and disbursements
We’ll explain fees before work begins wherever possible. If disbursements or third-party costs are likely, such as court fees or search fees in probate matters, we’ll aim to flag them early. No one likes surprise bills. We don’t either.
Invoices are due on the terms stated in our engagement letter. If payment is delayed, we may pause work until the account is brought up to date, subject to any professional obligations that apply.
What we’ll try to do
- Keep advice proportionate to the issue.
- Set out options, risks, and practical consequences.
- Tell you when something needs specialist input.
What we can’t promise
- A particular outcome in a dispute or family matter.
- That a court, other party, or third party will agree.
- That every document will suit every situation forever.
Liability and limitation
We’ll use reasonable care and skill when providing legal services, but the law doesn’t let anyone promise perfection. If you suffer loss because of something outside our control, such as wrong instructions, late information, or changes in law, that may affect responsibility. Sharp edges aside, this is the reality of legal work.
Where the law allows, any limitation of liability will be set out in our engagement documentation. Nothing in these terms limits liability where it would be unlawful to do so.
Governing law and contact
These terms are governed by the laws of England and Wales. Any dispute about them will be handled by the courts with the proper jurisdiction, unless a different process is agreed in writing. If you’d like to ask about any clause, email [email protected] or call +447939999814.
Need the practical version?
We can review a contract, help you prepare a will, or guide you through a disagreement without the drama. Ready to talk through your situation with a solicitor who keeps things plain?
Request legal help